Interview Techniques

1. Don’t start with the cameras rolling

Start instead with building trust. Discuss unrelated issues to help open up to the subject. A few preliminary interviews without a crew or cameras may also be necessary to help develop a friendship. In the end, you’re building a relationship and any relationship that has any weight to it is equal in its contributions. If you enter their home and force them to tell you their story without giving anything back, it’s hardly conducive to building a balanced relationship and this will show in your final footage.

When you do show up with your crew and cameras, get your subject familiar to the lights and the camera but don’t start running footage until you can see that they are comfortable with the people and the equipment around them.

2. Start by getting the basics

Ask questions about family history, their personal background, their educational background etc. This allows them a few easy questions to get started.

3. Ask permission based questions

When you get to asking more difficult questions consider asking “permission based questions”. You can start these questions with phrases like

“I’m going to push you today if that’s okay?”

Or

“Do you mind if I ask you some uncomfortable questions?”

4. Don’t always fill in their pauses

When you’re interviewing someone you may feel like you want to “rescue’ them from a pause. However, it’s not always beneficial to fill in these pauses. Give your subjects time to think and explain themselves. This is where you often go beyond the basics and get access to deeper and more personal information. Watch a Werner Herzog documentary to see this technique in action. He uses it all of the time and it adds for some of the best interview responses.

5. Put your subjects in touch with pain or their hopes and dreams

If you’re looking for passionate testimonial then touch on the emotional buttons of pain and joy. However, if you’re not sincerely interested in the responses the subject will sense that and will withhold information. You must be genuinely interested in your subject for them to open up to you.

6. Use other peoples labels

If your subject is talking about their wife whose name is Amanda and he’s referring to her as Amanda then you should use those work markers as well. Don’t refer to her as “his wife” if he is referring to her as Amanda.

7. Ask questions in the same sensory metaphor

People often speak in sensory metaphors. The three types are

Auditory

Visually

Kinaesthetically

8. Empathy

If people are reluctant to give you information you must think about empathy. What would you do if you were in their situation? What things would make you talk? Because only when you understand this can you unlock the key to that information. Again, often talking about yourself and similar experiences can help reduce the chances that they will think you’re judging them negatively.

9. Ask open ended questions rather than leading questions

Leading questions get your subjects to answer in “yes” or “no” responses. However, you’re often looking for much more in depth information. Therefore you need to ask “open ended questions”. These questions often start with “why” or “how”. Alternatively they may be phrased as:

“Can you tell me more about that?”

10. Repeat their words if you want more information

If you feel you’ve almost unlocked a goldmine of information but your subject stops, you might consider using the last word in their sentence to prompt them to continue.

For example, your subject may end their statement about being fired by their employer of 20 years by saying “it’s just not fair”. You’re next questions could simply be “fair?”

This simple question will allow them to continue speaking in more depth about the issue at hand.

CINEMATOGRAPHY

The cinematographer or director of photography (DP) is the person in charge of actually shooting the film. He is the head of the camera and lighting departments, and as such he has a big role in the making of any film.

This was useful because it taught me that I need to prepare my interview questions beforehand and have an order. Then it makes it easier to tell the story. It is also important to be polite and respectful to the person you are interviewing.

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